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    Life Improves Without Smoking

    Legal Notices and Disclaimer

    Welcome to the California Smokers’ Helpline website. The California Smokers’ Helpline is a telephone program that can help you quit smoking. This website is operated and managed by the University of California, San Diego Health Sciences under grants received from public agencies. California Smokers’ Helpline services are free and funded by the California Department of Public Health, the California Tobacco Control Program (CTCP), and by First 5 California. The Helpline has been in operation since 1992.

    Privacy Policy

    By using this site and all other Official UCSD Web Sites, referred to as "these sites," you agree to these terms of use. If you do not agree to these terms of use, please do not use this site. These Sites are owned and operated by UCSD (referred to as "UCSD," "we," "us," or "our" herein). We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of these Sites following the posting of changes to these terms (including the UCSD Web Policy) will mean you accept those changes.

    Health Information

    All health and health-related information contained within the California Smokers’ Helpline website is intended to be general in nature and should not be used as a substitute for medical treatment by a health care professional. Your health care provider should be consulted regarding matters concerning the medical condition, treatment and needs of you and your family.

    Every effort is made to ensure that the material within this Web site is accurate and timely; however, this should not be considered official and should be confirmed with other reliable sources. This information is provided without warranty for quality or accuracy. The California Smokers’ Helpline, The Regents of the University of California, the University of California, San Diego; the University of California, San Diego Health System or any other contributing author are not responsible for any errors or omissions in any information provided or the results obtained from the use of such information


    The California Smokers’ Helpline respects the privacy of its users. Our goal is to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. In order to achieve this goal, we sometimes collect information during your visits to understand what differentiates you from each of our other users. To demonstrate our commitment to your privacy, we have prepared this statement disclosing our website privacy practices.

    Here, you will learn what personally identifiable information of yours is collected, how and when we might use your information, how we protect your information, who has access to your information, and how you can correct any inaccuracies in the information.

    Collection of Data

    California Smokers’ Helpline collects certain information from and about its users in two ways: directly from the user and from our Web server logs.

    • User-Supplied Information:
      When you submit a form, we may ask you for your name, organization, position, phone number, e-mail address, and some other personal or professional information. The more accurate information you volunteer, the better we are able to respond to your request.
    • Log Information:
      Web servers typically collect, at least temporarily, the following information: Internet Protocol (IP) address of computer being used; web pages requested; referring web page; browser used; date and time. California Smokers’ Helpline may collect statistics identifying particular IP addresses from which California Smokers’ Helpline websites are accessed.

    Use of Data

    • User-Supplied Information:
      The California Smokers’ Helpline enrollment processes require users to provide limited personal or professional (demographic) information, such as your name, organization, position, telephone number and email address for purposes of providing information and follow-up resources. The information is used to process requests for information, and to provide counseling calls and follow-up contact with further resources to help you quit smoking or to help someone else quit smoking. California Smokers’ Helpline may also use personal or professional information for the purpose of future communication on new offerings, but only if the opportunity to opt out of that type of use is provided.
    • Log Information:
      Cookies are used to remember users who return to the site. The browser-IP-address information and anonymous-browser history is used to report information about site accesses, for profiling purposes, and for troubleshooting. This information is generally used to improve website presentation and utilization.

    The California Smokers’ Helpline does not sell, rent, or exchange any personal information collected or gathered online about visitors unless (i) provided for otherwise in this Privacy Policy; (ii) we obtain your consent, such as when you choose to opt-in or opt-out to the sharing of information; (iii) a service provided on our site requires the interaction with or is provided by a third party; (iv) pursuant to legal process or law enforcement; or (v) we find that your use of this site violates this Policy or other usage guidelines or as deemed reasonably necessary by us to protect our legal rights and/or property.

    Security: How We Protect Your Information

    This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

    No Guarantees

    While this Privacy Policy states our standards for maintenance of personal information and we will make efforts to meet them, we are not in a position to guarantee these standards. There may be factors beyond our control that may result in disclosure of data. As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of Data.

    Updating Your Information

    If you would like to update your personal information or stop receiving communication from the California Smokers’ Helpline, please call 1-800-NO-BUTTS or 1-800-662-8877. If you have any questions about this privacy statement, you can contact the Web Services Team at cshoutreach@ucsd.edu.

    Official UCSD Websites

    Official UCSD Web Sites display the UCSD Seal for Official Web Pages at the bottom of their main page. Only Sites bearing the UCSD Seal for Official Web Pages are Official UCSD Web Sites. All other Sites hosted by UCSD servers are not official, including personal Web Pages of students, faculty, and staff, whether or not they are carry a disclaimer. Unofficial Sites do not represent the University in any way. Any content contained or accessible from unofficial Web Sites does not reflect the views of the Regents of the University of California and the Regents do not endorse, warrant, or otherwise take responsibility for the contents of unofficial Web Pages or of any material accessible from unofficial Web Pages. The California Smokers’ Helpline is NOT an official UCSD Web Site.


    Links from a Web Site located on a UCSD server to any non-University Site do not imply University endorsement of the Site's products or services. References to non-UCSD products, services, or organizations do not imply University endorsement of such products, services, or organizations.

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