Yes, Telephone Counseling Works.
In a research study, people who received our counseling were twice as likely to stay quit than those who tried to quit on their own.
Zhu, S, Anderson, CM, Tedeschi, GJ, et al. Evidence of real-world effectiveness of a telephone quitline for smokers. N Engl J Med 2002;347:1087-93.
Zhu S-H, Stretch V, Balabanis M, Rosbrook B, Sadler G, Pierce JP. Telephone counseling for smoking cessation: effects of single-session and multiple session interventions. J Consult Clin Psychol 1996;64:202-11.
Zhu S-H, Tedeschi G, Anderson CM, Pierce JP. Telephone counseling for smoking cessation: what’s in a call? J Couns Dev 1996;75:93-102.
The California Smokers’ Helpline: A Case Study (42 pages, pdf)